Terms & Conditions

1. General

Karāvaḷi Terms and Conditions

Welcome to Karāvaḷi!
By accessing or using our website, products, and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services.

1. General

1.1. These Terms and Conditions govern your use of the Karāvaḷi website, including all orders, purchases, and other transactions.

1.2. By using our website, you confirm that you are at least 18 years old or have obtained consent from a parent or guardian to use the site.

1.3. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the site following any changes signifies your acceptance of the new terms.

2. Products and Services
Ordering and Payment

2.1. We strive to ensure that product descriptions, images, and pricing are accurate and up-to-date. However, we do not warrant that these details are free from errors.

2.2. All products are subject to availability. We reserve the right to limit quantities, discontinue products, or alter specifications at any time.

2.3. Customization or personalization requests will be considered on a case-by-case basis and may involve additional costs and processing time.

3.1. By placing an order, you agree to purchase the selected items according to the prices and terms set forth on our website.

3.2. We accept various forms of payment, including credit cards, debit cards, and other methods as specified on our site. All payments must be received in full before your order is processed and shipped.

3.3. We reserve the right to cancel or refuse any order at our discretion, including cases where we suspect fraudulent activity.

3. Ordering and Payment

4. Shipping and Delivery

4.1. We offer domestic and international shipping options. Shipping fees and delivery times vary depending on the destination and chosen shipping method.

4.2. Once your order is shipped, you will receive a confirmation email with tracking information. We are not responsible for delays caused by carriers, customs, or other unforeseen circumstances.

4.3. Any customs duties, taxes, or other fees applicable to international orders are the responsibility of the customer.

5. Returns and Exchanges

5.1. We want you to be happy with your purchase. If you are not satisfied, you may return or exchange your item(s) within 14 days of receipt, provided the item is unused, unwashed, and in its original condition.

5.2. To initiate a return or exchange, please contact our customer service team with your order details. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

5.3. Refunds will be issued to the original payment method within 10 business days of receiving the returned item.